Start trading crypto with NDAX
NDAX combines an easy onboarding flow, CAD on-ramps, advanced order types, and security features to give you a single place to manage crypto. This guide explains what NDAX offers and how to get started fast and safely.
Core Features
NDAX provides a balanced set of tools for newcomers and active traders alike:
CAD On-Ramp & Fiat Support
Deposit Canadian dollars via e-transfer, Interac, or bank transfer depending on supported rails for your region and verification level.
Spot Trading & Order Types
Market, limit and advanced order types (stop, OCO) help you execute simple or complex strategies with precise controls.
Competitive Pricing
Transparent fee schedules and competitive spreads; review the fee page in your account for exact rates and maker/taker distinctions.
Liquidity & Markets
Access popular crypto pairs and deep order books to support both small and large trades.
Security & Custody
Industry-standard protections such as cold storage custody for a large portion of assets, multi-factor authentication, and robust operational controls.
Mobile & Desktop Access
Intuitive mobile apps and desktop interfaces let you trade, monitor orders, and view portfolio performance on the go.
Getting Started — Signup & Verification
Onboarding is designed to be straightforward while meeting regulatory requirements. Typical onboarding steps:
- Create an account with email and strong password. Use a password manager for a unique credential.
- Verify identity by providing government ID and proof of address (KYC). Verification unlocks fiat rails and higher limits.
- Enable security — turn on two-factor authentication (2FA) and consider withdrawal whitelists for added protection.
- Fund your account via supported CAD deposit methods or deposit crypto from an external wallet.
- Start trading — place market or limit orders, or use advanced features when ready.
Keep your verification documents up to date to avoid interruptions and to access higher withdrawal/transfer limits.
Trading Experience & Tools
NDAX typically offers a polished matching engine and trader tools:
- Order book & charting: Real-time order book depth, candlestick charts and technical indicators for market analysis.
- Order history & fills: Track executed trades, open orders, and partial fills easily from your dashboard.
- Recurring buys: Some platforms support scheduled purchases — check NDAX’s available features for regular investing strategies.
- API access: For algorithmic or programmatic trading, NDAX may offer API endpoints subject to account approval and rate limits.
Security & Compliance
Security and regulatory compliance are core to a reputable exchange:
- Cold storage custody: A majority of customer assets should be held in offline cold wallets to reduce exposure.
- Two-factor authentication: Enable 2FA (authenticator app preferred) to protect logins and withdrawals.
- Insurance & audits: Review publicly available information about insurance coverage and third-party audits for added peace of mind.
- Regulatory compliance: Know the platform’s regulatory status in your jurisdiction and ensure it meets local requirements for fiat handling.
If you manage significant balances, consider withdrawing long-term holdings to self-custody hardware wallets and keep only active trading capital on the exchange.
Fees, Limits & Customer Support
Fees and limits vary by account level, funding method, and jurisdiction — always review the current fee schedule inside your account. Common items to check:
- Trading fees: Maker/taker structure or flat fees per trade.
- Deposit & withdrawal fees: Some fiat rails may be free while others carry processing costs.
- Minimums & limits: Daily/monthly deposit and withdrawal limits tied to KYC tier.
- Support: Contact channels include help center articles, ticketed support, and status pages for system announcements.
Frequently Asked Questions
Is NDAX suitable for beginners?
Yes — NDAX provides simple buy/sell flows for newcomers plus advanced tools for experienced traders. Start small and learn the interface before using advanced order types.
How quickly can I fund my account?
Funding times depend on deposit method: Interac/e-transfer is often fast, while bank wires may take longer. Crypto deposits require blockchain confirmations—check the required confirmations per asset.
Can I withdraw to an external wallet?
Yes. Add and verify withdrawal addresses (and consider whitelisting) before sending crypto off-exchange. Use address copy/paste carefully and confirm on-chain details.
Where can I get help?
Use the NDAX help center or support portal for account issues, KYC questions, and technical support. Keep records of ticket IDs and timestamps when communicating with support.
Conclusion — A Unified Crypto Experience
NDAX aims to provide a full trading environment for the Canadian crypto market: fiat rails, robust order types, security measures, and support. Whether you’re starting with a CAD deposit or building automated strategies through an API, follow best practices: verify your account, enable 2FA, review fee schedules, and consider self-custody for long-term holdings.